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Processing time is normally within 1-2 weeks depending upon my current workload.
The time I need to prepare an order for dispatch varies. For details, see individual items.
ALL of my products are sent via Royal Mail Signature Service.
I gladly accept returns
Contact me within: 3 days of delivery
Dispatch items back within: 7 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
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The following items can't be returned or exchanged because of the nature of these items, unless they arrive damaged or defective..:
Model Kits
Custom or personalized orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return -
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
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