30 Days Return Back Policy
14 Days Cancellation Policy
I help book lovers make sure they never lose their page, and have something beautiful to mark it with. My hand painted watercolour bookmarks are ideal for this and a great gift.
Orders will only be shipped when full payment has been received and cleared. For all custom orders, a non-refundable deposit may be discussed depending on the full value of the purchase. This will e discussed when drawing up the details of the commission.
All Amekya items will be delivered using Royal Mail Second Class. Items with a value above £10 will be sent as second class signed for.
Printed Merchandise will be dispatched by our fulfilment company (Inkthreadable.com) Due to the effects of the Coronavirus on our supply chain your order may take 7 working days to ship. Royal Mail’s shipping times have also been affected so your order may take longer than the quoted estimates depending on the shipping address.
Please follow this link for updated shipping policies (refers to printed Merchandise only) https://help.inkthreadable.co.uk/en/articles/581191-shipping-methods
Here at Amekya Creations I want you to love your item. Each item is made with full care and attention to detail. If you are not fully satisfied with your item please do get in touch with me.
If you have purchased from my stock items, returns may be made for an exchange or store credit and must be postmarked within 14 days of purchase date. Please contact me prior to sending your item. All items must be in new and unused condition, in original packaging. Refunds are considered on a case by case basis, and will only be made if the item is damaged or not as described. I reserve the right not to accept returns. Return postage is the buyers responsibility and will not be refunded. All returns must be tracked and prove of delivery provided. (Proof of postage is not accepted)
Commissions are a final sale and will not be refunded or exchanged. I will endeavour to ensure full communication between us is made to ensure you are happy with the progress of the item to ensure it meets your expectations.
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